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— Team Smiling Host
Results:
80% less manual work
Guest messaging automated via WhatsApp, SMS & email
Seamless check-ins and real-time booking sync

Constant switching between apps
Important messages lost in DMs
No structure in follow-ups
Wasting time on repetitive replies
Forgetting who's a lead and who's a client
Everything in one system
Automated answers on WhatsApp & Instagram
Reminders and follow-up flows
Clear overview of clients and pipelines
Save time, close more deals
If you're comfortable with computers, you'll find your way quickly.
CRM, funnels, automation & scheduling
Templates inside the platform
Support chat whenever you get stuck
But… there's a reason most of our clients ask us to set it up.
For a one-time fee of €249, we build your system from scratch, tailored to your business:
Your WhatsApp & Instagram fully connected
Automations set up for leads and clients
Funnels and forms that match your goals
Whether you DIY or let us help — you'll get powerful tools either way. It's just a matter of time and expertise.

Coaches & consultants
Automate leads, reminders & onboarding
Salon & wellness businesses
Handle bookings, no-shows & client communication
Real estate & property managers
Funnel leads from Instagram & WhatsApp into clean pipelines
Social media freelancers & marketers
Use CRM + forms to streamline client intake
Anyone who juggles DMs, spreadsheets & appointments
You're the reason this platform exists.
CRM & contact management
WhatsApp, email and SMS communication
Website chat widget
Calendar & appointment scheduling
Invoicing and payments (including subscriptions)
Simple email campaigns & SMS automations
Build your own website and funnels
Collect and manage reviews
Schedule social media posts
Analytics & dashboards
Media storage for emails, blogs and pages
Integrations with tools like WhatsApp & WordPress
Direct WhatsApp support by Besance
Includes 2 users and up to 2,500 contacts
Online courses & learning environments
Build your own community
Sales funnels with lead tracking and follow-up
Automatically send certificates
Work with partners using an affiliate program
Sales pipeline with deal value insights per stage
Manage team tasks and collaboration with Gokollab
Automate refunds and reporting
Direct WhatsApp support by Besance
Includes up to 5 users and 15,000 contacts
Everything in Premium, plus:
Unlimited contacts and users
Advanced logging and audit reporting
Reports per user or team
Setup & onboarding included (worth €249)
Custom API integrations (on request)
Fully tailored to your business structure
Direct WhatsApp support by Besance
Personal onboarding session and guidance available
Nope. Besance runs 100% in the cloud — nothing to install, ever.
Yes. You’re never locked in. We’ll even help you export your data if you ever decide to leave (but we doubt you will).
Yes — real humans, real quick replies. We help you personally and skip the ticket systems.
Absolutely. Besance integrates with most tools you already use — including social media, booking platforms, email, and more.
No problem. Many clients replace 3–5 tools with just Besance — or keep the ones they love and connect them using our integrations.
You can do it all yourself. Or let us build it for a one-time setup fee. Your choice.
The platform interface can be switched to your preferred language — including Serbian.
Our support is in English, but we can help you translate automations and client messages if needed.
Just send us a WhatsApp message. We’ll be honest: if Besance isn’t right for your business, we’ll tell you.
We’re just real people who love building powerful, simple systems — and we’re here to help you grow.
If Besance feels right for your business, let’s talk.
No hard sell, no pressure. Just real answers, fast.